Initial Notification
When a user is assigned to a work order, they will receive a notification within CSDatum and via email that they have a new assignment.
Within the software, the user will see a red bubble notification in the upper right hand corner of the screen with their initials. They will also see an alert within the Notifications area of the welcome screen immediately after they log in.
The user will also receive an email notification stating that they have been assigned to a work order.
Weekly Schedule Overview Notification
Once a week on Sunday, a Work Order Schedule Overview email is sent to every user that has been assigned to an open work order. The email will summarize work orders that are overdue from last week, and work orders that are due this week.